September 25
Dear Li Hua,
Thank you for your letter dated September 16.It wasn't until yesterday that I got it,as I had been out on business for a week.
In your letter,you told me that you preferred your job to the city of Shanghai.In my opinion,Shanghai is an exciting and a beautiful place.Try to enjoy yourself in your spare time besides your devotion to work.
I'm sorry to say that I won't go to Shanghai because our school will hold an open-air party.I have to stay for the performances on the holiday.By the way,would you please come and join us in the party Hangzhou is so beautiful in autumn that I'm sure you will like it.
Yours
Zhang Hong
Dear_______,
I am ______ (自我介绍 .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
The reason for my dissatisfaction is _______(总体介绍. In the first place,_______(抱怨的第一个方面. In addition, ___________(抱怨的第二个方面. Under these circumstances, I find it ________ (感觉_______(抱怨的`方面给你带来的后果.
I appreciate it very much if you could _______(提出建议和请求, preferably ______(进一步的要求,and I would like to have this matter settled by ____(设定解决事情最后期限.
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature
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