Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached, you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
Directions:
Restrictions on the use of plastic bags have not been so successful in some regions. “White Pollution” is still going on. Write a letter to the editor(s of your local newspaper to
1 give your opinions briefly, and
2 make two or three suggestions.
Dear Editor,
I have been reading your newspaper for many years with a great enthusiasm and interest. It is my honor to write you this letter to give my views on the issue of “White Pollution”. It is my view that the limitation of the use of disposable plastic bags is of utmost significance.
I would like to make the following suggestions to put an effective stop to the wide spread of “White Pollution”. Firstly, we should ban the free use of the plastic bags. Secondly, the price of plastic bags should be further raised. Thirdly, media like your newspaper should do more to encourage the public to use paper or clothing bags to replace the plastic bags.
I hope my suggestions would be of help and thank you for your attention.
Yours sincerely,
Li Ming
——拖欠员工工资
陈先生:
来信收悉,市政府责成xx县政府核实处理,现将办理情况回复如下:
接到反映后,xx县人力社保局劳动保障监察大队向重庆百果园酒业有限公司下达了劳动保障监察调查询问通知,该公司安排专人进行了处理。据了解,因公司经营管理不善,加之市场竞争激烈,目前资金链运转脱节,尚欠员工工资等约30万元。经公司与职工多次协商,就工资和所欠社保费用达成了一致意见:一是公司筹集资金10万元,于20xx年11月10日前发放两个月的职工工资;二是余下的20万元和拖欠的社保费用在20xx年春节前付清。
若还有疑问,请电话(74511191咨询xx县人力社保局劳动保障监察大队。
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
Dear Mr. Chang:
On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Li Ming
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
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