02非暴力沟通的四要素
最后总结一下,非暴力沟通教给我们用“我观察到……我感觉……是因为……我请求”的方法既表达了自己又帮助他人,更不会用言语伤害别人。所以下一次沟通请记住:讲事实、讲感受、说原因、提请求。
03 倾听 愤怒 感激
Dear Jack,
I am sorry to hear in the phone call with your father that you were in hospital for you got the A H1N1 virus which made me feel so tense.
I dont know how you got it,however,dont be so scared for the A H1N1 virus is medicable duo to the high tech.You just need to be clam and partner the treatment with the dostors.
Besides,I want to give some advice about how to prevent the A H1N1 virus.Firstly,you mustnt go to the places full of people to reduce the probability of getting it.
Secondly,you should wash your hand before the meals and after you go home from outside.Only do this can you precent yourself from getting it again.
I am looking forward to hearing from you and wish you recover.
Yours,
Lihua
指责、批评、评论其实暗含着我们对他人期待。其实是在间接的表达我们尚未满足的需求。如果通过指责的方式表达,对方常常会申辩或反击。所以最好的方法是直接说出我们的需求。
Heiio,my name is Jim.I'm tweive years old.In the morning,I get up at six o'clock.I eat breakfast at six fifteen.After breakfast,I go to school.
Shool starts at seven o'clock.In the morning,I have four class.I eat lunch at twenty o'clock.In the afternoon,I have four class too.
I go to school at around six o'clock.I eat dinner at six thirty.After lunch,I do my homework.I go to bed at nine o'clock.
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